Shipping policy

Last updated: October 11, 2026

At POSIBELA, we work hard to process and ship your order as quickly and reliably as possible.

Where we ship

We currently ship to the United States, United Kingdom, Canada, Australia and New Zealand.

Delivery time

Most orders arrive within 5–10 business days of purchase, including order processing (business days are Monday to Friday, excluding public holidays). The estimated delivery window is also shown on the product page before you order.

Delivery times are estimates and are not guaranteed. They can vary with your location, the local carrier, customs processing, weather and holidays, and may be longer during peak periods.

Shipping costs

  • 2 Packs and 3 Packs ship free, for one-time purchases and subscriptions.
  • For 1 Pack, the shipping cost is calculated and shown at checkout before you pay.

Duties and taxes

For orders shipped outside the United States, your country may charge import duties, taxes or customs fees. Unless they are collected at checkout, these charges are the responsibility of the recipient.

Tracking

You will receive a confirmation email with your tracking link once your order ships. Please allow 24–72 hours for tracking to update. You can also track your order anytime on our Track Your Order page.

Subscription orders

All of our subscription plans are billed and shipped automatically on a schedule that matches your pack: 1 Pack every 4 weeks, 2 Packs every 8 weeks, 3 Packs every 12 weeks. Each renewal order follows the same delivery times described above. You can skip, reschedule or cancel upcoming deliveries from your account, as described in our Subscription Policy.

Address accuracy

Please make sure your shipping address is complete and correct at checkout. If a parcel is returned to us because of an incorrect or incomplete address, we will contact you to arrange reshipment, and additional shipping fees may apply.

Delayed, lost or damaged parcels

If your order is taking longer than expected, contact us and we will look into it with the carrier. Lost, damaged or incorrect orders are covered by our Refund Policy.

Questions

Email contact@posibela.com — we aim to reply within 48 hours, Monday to Friday.